Legal
Refund Policy
This policy describes the launch refund approach for StoreReady Labels purchases and subscriptions.
Weekly Purchases
- Weekly purchases cover one weekly label packet for one eligible store.
- Refund requests may be reviewed when a packet was not generated, not approved, or not delivered because of a StoreReady processing issue.
- Completed weekly packets that were approved and delivered are generally not refundable.
Subscriptions
- Monthly and annual subscriptions renew through Stripe unless canceled.
- Customers may cancel future renewal through the billing portal when enabled for the account.
- Failed, canceled, or inactive payment status can block future weekly label delivery.
Manual Review
- Refunds, credits, explicit comp access, and payment corrections may require manual admin review.
- Support requests should include the account email, store name, week date, and payment or delivery concern.
- Approved refunds are processed through Stripe or the original payment provider when available.
Independence Disclaimer
- StoreReady Systems is independently operated by RG Sourcing LLC and is not owned, operated, managed, endorsed, or officially provided by Clean Eatz corporate.